FAQ

Yes, account verification is required to ensure security and comply with regulations before full access is granted

You can deposit funds through bank transfer, wire transfer, direct deposit, or other approved digital payment methods.

It is a long-term savings plan that helps customers build financial security for retirement through structured contributions and growth over time.

Our Wealth Plan offers tailored investment strategies designed to help you grow and manage your assets effectively.

Yes, IstaBankasi uses advanced encryption and multi-factor authentication to protect your data and transactions.

Click “Forgot Password” on the login page and follow the instructions to securely create a new password.

Internal transfers are usually instant, while international transfers may take a few business days depending on the method used

Immediately contact customer support via phone, WhatsApp, or live chat to block your card and prevent unauthorized use

You can reach us through live chat, phone support, email, or WhatsApp for quick assistance.